Testimonials:

 

Right from the start, using LSI’s ROI calculator, we were thoroughly convinced that implementing iSupply will provide South Coast Agencies with a huge return on investment in under 12 months.

Considerable process improvements are evident now that all warehouse operations are RF and barcode driven. Picking errors are negligible and therefore unnecessary customer returns are much reduced. Together with RF receiving and put away the incoming stock is now validated giving our customers, phone and on-line ordering systems an accurate reflection of stock availability.

The implementation of iSupply through its technology, has positioned us well to win new distribution business and facilitates the expansion of our operation with minimal effort.

In less than 12 months of operation we have been able to reduce our warehouse staff by around 30% confirming our decision to invest in this state of the art warehouse management system.

 

Greg Davis
Managing Director
South Coast Agencies

 

 

 

Just want to say again that iSupply WMS has revolutionised the way we work and has allowed Promtel to stay competitive in a very crowded marketplace.  The overall efficiency gains have been spectacularly high. The previous issues of incorrect picks, slow picking, incorrect labelling of cartons, forgotten items, the need for two people to complete every order(picker + checker) etc now happen very infrequently. 

LSI’s professional approach is something we value greatly.  Big thank you to you all.

Lyn Fisher, Managing Director

 

 

Haigh

iSupply DMS's strength lies in its connectivity both to and from a host system and was one of the major factors that influenced our decision to purchase the software package.

It allows us to gather many different formatted electronic orders from our major customers and integrate them into out host ERP software –Momentum Pro. It has eliminated the need to re-key these orders and as a result is reducing errors that occur in this process not to mention the actual time to re-key orders.

It also takes the pick slip information from our host system and enables us to barcode scan as we pack our orders. Every item that is being sent to a customer is scanned and confirmed against the pick slip. iSupply DMS notifies us of any incorrectly picked products or quantities and does not allow these items to be packed. This is a major benefit to us as stock losses to incorrect picks are virtually eliminated.

On completion of the scan pack it automatically builds the freight consignment. Required details are taken from the pick confirmation and again the need to re-key information has been eliminated. iSupply DMS consolidates consignments which means that we can process orders on a first in first out basis. We don't have to manually put orders aside and process them all at the same time in order to get the benefit of freight consolidation.

Any pick corrections and freight details are able to be passed back to our host system to be processed and invoiced in real time. Again the need to manually move information has been eliminated with order timeliness and accuracy improved.

At the end of the day iSupply DMS automatically builds the freight files and transmits them to the various carriers that we use. Proof of delivery information can also be retrieved from the carriers and is available within iSupply rather than having to spend unnecessary time chasing this information from the carriers over the phone when required.

iSupply DMS is not just another logistics system. It has enabled us to reduce unnecessary rehandling of information. It has also enabled us to improve order accuracy and get the orders to our customers as quickly as possible.

iSupply DMS has been deployed in Haigh warehouses in Brisbane, the Sunshine Coast and Perth. The next phase is to implement iSupply RF Pick/Pack and Advanced Reporting.

Wendy La Macchia, National Administration Manager

DHL Exel Supply Chain

DHL Exel Supply Chain, an iSupply Freight Management user since 1999, have committed to a licence upgrade, from 53 to 180 concurrent users. iSupply was initially deployed into a single warehouse in Sydney in 1999, today, in the ever growing DHL Exel Supply Chain group, it manages the despatch operations of 29 warehouses nationally.

Engineered to also manage 3PL operations, iSupply is now considered to be a "foundation application" that manages distribution for some 180 DHL Exel Supply Chain clients.

iSupply electronically interfaces with multiple Australian carriers including dedicated assets (DHL Exel Fleet) and provides rating of both cost and charge structures. Its ability to create supplier compliant bar codes and DHL Exel Supply Chains ability to manage milestones (KPIs) supplied by carriers, has significantly enhanced our customers overall visibility of their shipments.

DHL Exel Supply Chain also utilise iSupply's integrated Scan Pack module to manage eTrading on behalf of their retail clients. iSupply has an incoming interface from DHL-Exel's WMS -Exceed and Manhattan and an outgoing interface to the DHL-Exel Data Warehouse.

Richard Phillips

Director of Transport Services South Pacific

DHL Exel Supply Chain

Tridon

iSupply's strength lies in its connectivity both to and from a host system and was one of the major factors that influenced our decision to purchase the software package.

It allows us to gather many different formatted electronic orders from our major customers and integrate them into our host ERP software. It has eliminated the need to re-key these orders and as a result, is reducing errors that occur in this process not to mention the actual time to re-key orders.

It also takes the pick slip information from our host system and enables you to barcode scan as we pack our orders. Every items that is being sent to a customer is scanned and confirmed against the pick slip. iSupply notifies us of any incorrectly picked products or quantities and does not allow these items to be packed. This is a major benefit to us as stock losses die to incorrect picks are virtually eliminated.

On completion of the scan pack it automatically builds the freight consignment. Required details are taken from the pick confirmation and again the need to re-key information has been eliminated. iSupply consolidates consignments where able and this means that we can process orders on a first in first out bases. We don't have to manually put orders aside and process them all at the same time in order to get the benefit of freight consolidation.

Any pick corrections and freight details are able to be passed back to our host system to be processed and invoiced in real time. Again the need to manually move information has been eliminated and order timeliness and accuracy improved.

At the end of the day iSupply automatically builds the freight files and transmits them to the various carriers that we use. Proof of delivery information can also be retrieved from the carriers and is available within iSupply rather than having to spend unnecessary time chasing this information from the carriers over the phone when required.

iSupply is not just another logistics system. It has enabled us to reduce unnecessary rehandling of information. It has also enabled us to improve order accuracy and get the orders to our customers as quickly as possible.

It really is a case of what you don't see happening that is impressive about iSupply.

LSI have been more than accessible through all phases of the project. In fact, they developed most of our specialised requirements on-site and in close consultation with our staff.

As a result, they have provided a product that suits our individual requirements perfectly.

Support has been first class, always available and willing to assist with solving any problems as and when they arose.

Leo Vandermeel

Tridon Australia Pty Ltd

Canon

At Canon we took a decision to purchase iSupply to manage our $7M+ per annum transport cost and equally as important, to manage the performance of our carriers. We had been offered carrier technology on many occasions but rejected all of these offers because we were concerned about:

  1. Data and System ownership, who else will have access to it?
  2. Integration issues not under our management
  3. Carriers systems written to reflect the individual carrier's business requirements rather than ours
  4. Our inability to measure carrier performance if using carrier's system

We trade electronically with TNT, our major carrier, and expect to enhance our system in the near future with inclusion of electronic proof-of-delivery. iSupply will then compare actual transit times against the contract and produce transit time analysis reports which we intend to link to the authorisation of carrier payments.

iSupply also manages day to day freight expenditure and has powerful "what if" calculation functionality to assess proposed contract changes.

We upgraded our iSupply system recently with the integrated implementation of the scan pack module which facilitates electronic trading with Coles Myer and David Jones.

Once again LSI has furnished us with an excellent technical solution in providing an integration to our WMS as well as our corporate host system that is both real time and seamless.

Gerald Giaquinto

Warehouse Manager National

Canon Australia