Testimonials
DHL Exel Supply Chain, an iSupply Freight Management user since 1999,
have committed to a licence upgrade, from 53 to 180 concurrent users.
iSupply was initially deployed into a single warehouse in Sydney
in 1999, today, in the ever growing DHL Exel Supply Chain group,
it manages the despatch operations of 29 warehouses nationally.
Engineered to also manage 3PL operations, iSupply is now considered to be
a "foundation application" that manages distribution for
some 180 DHL Exel Supply Chain clients.
iSupply electronically interfaces with multiple Australian carriers including
dedicated assets (DHL Exel Fleet) and provides rating of both cost
and charge structures. Its ability to create supplier compliant
bar codes and DHL Exel Supply Chains ability to manage milestones
(KPIs) supplied by carriers, has significantly enhanced our customers
overall visibility of their shipments.
DHL Exel Supply Chain also utilise iSupply's integrated Scan Pack
module to manage eTrading on behalf of their retail clients. iSupply
has an incoming interface from DHL-Exel's WMS -Exceed and Manhattan
and an outgoing interface to the DHL-Exel Data Warehouse.
Richard Phillips
Director of Transport Services South Pacific
DHL Exel Supply Chain
iSupply's strength lies in its connectivity both to and from a host system
and was one of the major factors that influenced our decision to
purchase the software package.
It allows us to gather many different formatted electronic orders from
our major customers and integrate them into out host ERP software.
It has eliminated the need to re-key these orders and as a result,
is reducing errors that occur in this process not to mention the
actual time to re-key orders.
It also takes the pick slip information from our host system and enables
you to barcode scan as we pack our orders. Every items that is being
sent to a customer is scanned and confirmed against the pick slip.
iSupply notifies us of any incorrectly picked products or quantities
and does not allow these items to be packed. This is a major benefit
to us as stock losses die to incorrect picks are virtually eliminated.
On completion of the scan pack it automatically builds the freight
consignment. Required details are taken from the pick confirmation
and again the need to re-key information has been eliminated. iSupply
consolidates consignments where able and this means that we can
process orders on a first in first out bases. We don't have to manually
put orders aside and process them all at the same time in order
to get the benefit of freight consolidation.
Any pick corrections and freight details are able to be passed back
to our host system to be processed and invoiced in real time. Again
the need to manually move information has been eliminated and order
timeliness and accuracy improved.
At the end of the day iSupply automatically builds the freight files
and transmits them to the various carriers that we use. Proof of
delivery information can also be retrieved from the carriers and
is available within iSupply rather than having to spend unnecessary
time chasing this information from the carriers over the phone when
required.
iSupply is not just another logistics system. It has enabled us to reduce
unnecessary rehandling of information. It has also enabled us to
improve order accuracy and get the orders to our customers as quickly
as possible.
It really is a case of what you don't see happening that is impressive
about iSupply.
LSI have been more than accessible through all phases of the project.
In fact, they developed most of our specialised requirements on-site
and in close consultation with our staff.
As a result, they have provided a product that suits our individual
requirements perfectly.
Support has been first class, always available and willing to assist with
solving any problems as and when they arose.
Leo Vandermeel
Tridon Australia Pty Ltd
At Canon we took a decision to purchase iSupply to manage our $7M+
per annum transport cost and equally as important, to manage the
performance of our carriers. We had been offered carrier technology
on many occasions but rejected all of these offers because we were
concerned about:
- Data and System ownership, who else will have access to it?
- Integration issues not under our management
- Carriers systems written to reflect the individual carrier's business requirements rather than ours
- Our inability to measure carrier performance if using carrier's system
We trade electronically with TNT, our major carrier, and expect to
enhance our system in the near future with inclusion of electronic
proof-of-delivery. iSupply will then compare actual transit times
against the contract and produce transit time analysis reports which
we intend to link to the authorisation of carrier payments.
iSupply also manages day to day freight expenditure and has powerful "what
if" calculation functionality to assess proposed contract changes.
We upgraded our iSupply system recently with the integrated implementation
of the scan pack module which facilitates electronic trading with
Coles Myer and David Jones.
Once again LSI has furnished us with an excellent technical solution
in providing an integration to our WMS as well as our corporate
host system that is both real time and seamless.
Gerald Giaquinto
Warehouse Manager National
Canon Australia
Calidad has been using iSupply for approximately 3 years. Calidad is a
distributor of Inkjet Cartridges and Refills and the cost of freight
is a major expense for our company. A major benefit we have found
with iSupply is that it allows us to 'freight shop' which means
we can select the cheapest rate with different freight companies.
Since it's introduction we have gained around 9% savings on our
freight costs.
iSupply allows us to keep carriers at arms length to our business, making
sure that we get the best deal, while keeping our carriers honest
in delivery of service to cost. iSupply is also pivotal in automating
the reconciliation of our transport invoices.
Over the last few years we have also had iSupply tailored to meet our
specific requirements. This has always been done quickly and completely
to our satisfaction. Our sales have been constantly increasing and
the system has been able to grow with us. It has been able to handle
our increased capacity and save us considerable labour costs.
More recently we introduced iSupply ScanPack in our warehouse. Scan
packing our deliveries ensures absolute accuracy in packing of orders
and satisfies integrity requirements of our major retail customers.
iSupply sends an ASN (Advance Shipment Notice) to the customer
who in turn sends payment and remittance advice electronically which
in turn is imported into our accounting system to complete the order
processing loop.
We highly recommend the products and services of LSI to any potential
customers.
Sincerely,
Amanda Elboz
Calidad